Privacy Policy

House of Arts at Expo City Dubai (“House of Arts”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly, transparently, and in accordance with applicable laws in the United Arab Emirates.

 

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.houseofartsdubai.com or engage with us online.

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1. Information We Collect

We may collect and process the following types of information:

 

a. Information You Provide Directly

·       Name

·       Email address

·       Phone number (if provided)

·       Any message or inquiry submitted via contact forms

·       Information provided when registering for events, workshops, memberships, or programmes

 

b. Automatically Collected Information

When you browse our website, certain technical data may be collected automatically, including:

·       IP address

·       Browser type and version

·       Device type and operating system

·       Pages viewed and time spent

·       Website interactions and navigation paths

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This helps us understand usage patterns and improve website performance.

 

c. Cookies & Similar Technologies

We may use essential and optional cookies to:

·       Enable website functionality

·       Analyse website traffic and performance

·       Improve user experience

You may manage or disable cookies in your browser settings. Optional cookies will only be activated with your consent.

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2. How We Use Your Information

We process personal data for the following purposes:

 

·       Responding to your inquiries or requests

·       Registering you for events, workshops, or programmes

·       Sending updates, newsletters, or announcements (only if you opt in)

·       Improving the website’s functionality, security, and performance

·       Analysing visitor engagement to enhance our content and programming

·       Maintaining internal records for operational and administrative purposes

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We do not sell your personal data or use it for unsolicited marketing.

 

3. Legal Basis for Processing (UAE Context)

Where applicable under UAE data-protection regulations, our processing is based on:

 

·       Your consent

·       Our legitimate interests in managing a cultural centre and enhancing user experience

·       Our contractual obligations when you register for a programme or service

·       Compliance with legal or regulatory requirements

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4. Data Sharing & Third Parties

We may share your personal data only with trusted third-party service providers that support our operations, such as:

 

·       Website hosting providers

·       Event registration platforms

·       Email or communication service providers

·       Analytics tools

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These partners are required to keep your data secure and to process it only according to our instructions.

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We do not share data for advertising purposes or sell personal information to third parties.

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5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from:

 

·       Unauthorised access

·       Accidental loss

·       Misuse

·       Alteration

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Despite our efforts, no system is entirely foolproof, and we cannot guarantee absolute security.

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6. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by UAE law.

Once no longer needed, data will be securely deleted or anonymised.

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7. Your Rights

Depending on applicable regulations, you may have the right to:

 

·       Request access to the personal data we hold about you

·       Request correction or deletion of your data

·       Withdraw consent for marketing or communications

·       Request restriction of processing

·       Object to certain uses of your data

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To exercise any of these rights, please contact us at:
HouseOfArts@expocitydubai.ae

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8. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before interacting with them.

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9. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will always be posted on this page with a revised “Last updated” date.

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10. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

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House of Arts – Expo City Dubai
Email: HouseOfArts@expocitydubai.ae
Website: www.houseofartsdubai.com